Terms & Conditions
A 20% non-refundable deposit is required to secure all appointments.
Cancellations or reschedules within 48 hours of the appointment will forfeit the deposit.
No-shows are treated as cancellations and will also forfeit the 20% deposit.
Please understand that appointment times are reserved exclusively for you. Without proper notice, we cannot fill your time slot.
Cancellation & No Show
Appointments may be rescheduled up to 48 hours in advance without losing the deposit.
If you need to reschedule within 48 hours, a new 20% deposit will be required to book a future appointment.
Availability may be limited, and promotional pricing is not guaranteed for rescheduled appointments.
Rescheduling
We offer a 15-minute grace period.
Arrivals more than 15 minutes late, or failure to contact us, will be considered a no-show and the deposit will be forfeited.
A new 20% deposit will be required to rebook.
Late Policy
Deposits are non-refundable and non-transferable.
The 20% deposit is applied toward the total service fee due at checkout on the day of your appointment.
Deposits
Microblading Clients Only
To ensure the best results and your safety, please:
Avoid caffeine or stimulants for at least 4 hours prior.
Avoid alcohol or other blood thinners 24 hours before.
Do not use Retin-A or similar skincare products around the treatment area for at least one week.
Before Your Appointment
Are under 18 years of age
Are pregnant or nursing
Are taking blood-thinning medications
Have viral infections or contagious diseases affecting the brow area
Do Not Book If You:
Product Sales
By purchasing from LAB Beauty Atelier, you confirm that you are a licensed esthetician, cosmetologist, or beauty professional authorized to use professional lash and brow products.
All products are intended for professional use only and must be used according to manufacturer guidelines and state regulations.
Eligibility
Orders & Payments
Orders are processed within 1–3 business days. You will receive an email confirmation once your order has been processed.
Payments are securely processed through Squarespace’s encrypted checkout system.
We reserve the right to cancel or refuse orders that do not meet our professional-use requirements.
We currently offer shipping, and local pickup in Costa Mesa, CA.
For local pickup orders, please contact us to schedule a pickup time at (657) 772-3116.Shipping times vary depending on location and carrier. LAB Beauty Atelier is not responsible for carrier delays or lost packages once tracking information has been provided.
Shipping & Pickup
All sales are final.
For hygienic and safety reasons, we do not accept returns or exchanges on any products.
If you receive a damaged, defective, or incorrect item, please contact us within 3 business days of delivery with your order number and photos so we can review and assist promptly.
Return Policy
LAB Beauty Atelier is not responsible for misuse, improper application, or allergic reactions resulting from the use of our products.
Please ensure you are properly trained and licensed before applying professional lash and brow products on clients.
Product Liability
LAB Beauty Atelier reserves the right to update these Terms & Conditions at any time without notice.
By booking a service or placing an order, you agree to the policies listed above.